Clarity, consistency and transparency for all parties
Building customer trust and confidence
Open Banking Resolve is a centralised enquiry and dispute resolution service. It introduces common standards, rules and processes agreed upon by a community of stakeholders to enable service providers to quickly, easily and cost-effectively address customer disputes.
Communication portal
A secure, web-based portal and digital audit trail to provide clarity, consistency and transparency for all parties
Defined rules framework
Follows common standards, rules and processes agreed upon by community stakeholders to build trust and confidence in the Open Banking ecosystem
Integrates with existing systems
Can augment existing customer management or complaint systems
Open Banking Connect
A universal connection to financial institutions’ Open Banking APIs
Open Banking Protect
Third-party license and certificate verification
Contact us
Get in touch to learn more about Mastercard Open Banking Solutions and add value to your business